ALDEX for hotels & stays
Guests looked after before they arrive.
Rate enquiries, bookings from travel sites and check-in paperwork. We connect it all so your team can spend their time on guests.
A day in a hotel
Switch ALDEX off and watch what slips through.
Six ordinary moments. Each one costs time or money when nobody is free to handle it.
- 07:30A guest asks about late checkout on WhatsApp.An instant reply with options and the price.The front desk is busy with check-outs.
- 11:00A booking comes through a travel site.Rooms and calendar update on their own.Copied into the register by hand.
- 14:00A family asks for next month’s rates.A reply with rates and a booking link in seconds.Rates sent hours later.
- 16:00Guests arrive for check-in.Pre-check-in done on their phones.Forms and ID copies at the desk.
- 21:00Room service orders.Orders go straight to the kitchen screen.Phone calls and paper slips.
- Check-outGuests head home.A thank-you, the invoice and a review link.No follow-up.
6 of 6 moments handled while the owner works
An illustrative day, built from situations owners describe to us.
Where we usually start
The first four threads.
Every business is different, but in hotels & stays these are the changes that tend to pay back first. We confirm the order with you after the first conversation.
- A site with direct booking, so fewer rooms go through commissionsWebsites
- Rate replies, pre-check-in and post-stay messagesAutomation
- Rooms, bookings and billing in one calendarCRM & ERP
- A plan for direct bookings and repeat guestsStrategy
Other industries we know well